Remote Jobs
Call Center Representative - Remote
6 days agoWhat's your preference?
Job Description
- Req#: rb859BpcPoBZ
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Attractive benefits package including medical, dental, and vision insurance
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement
- Comprehensive training programs, including a mentorship program
- Flexible work arrangements with the option for remote work
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers, providing assistance and support
- Help customers improve their financial situations by understanding their needs and responding with empathy
- Educate customers on account terms and payment plans
- Negotiate and offer repayment solutions that suit both the consumer and the business
- Maintain accurate and detailed documentation of accounts to ensure proper follow-up
What is Required (Qualifications):
- Must be authorized to work in the United States
- High school diploma or GED
- Proficiency in Windows operating system
- Strong typing skills and customer service experience
- Knowledge of financial concepts and familiarity with accounts receivable and accounts payable processes
How to Stand Out (Preferred Qualifications):
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
#FinancialServices #CustomerSupport #CareerGrowth #RemoteWork #CompetitiveBenefits
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