Remote Jobs
Call Center Representative - Remote
This job is now closed
Job Description
- Req#: joIFizN5F9Xz
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement
- Flexible work environment with remote work options
- Access to training programs, including a mentorship program
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone
- Assist customers in improving their financial situation by providing empathetic responses and tailored solutions
- Educate customers about account terms and payment plans
- Negotiate repayment solutions that align with both consumer needs and business goals
- Maintain detailed documentation of customer interactions to ensure proper follow-up
What is Required (Qualifications):
- Must be able to successfully pass a criminal background check and drug screening
- Authorized to work in the United States
- High school diploma or GED
- Proficiency in Windows operating system
- Strong typing skills and customer service experience
How to Stand Out (Preferred Qualifications):
- Knowledge of financial concepts and familiarity with accounts receivable and payable processes
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Excellent communication and problem-solving skills
- Ability to work independently as well as in a team environment
#FinancialServices #RemoteWork #CareerGrowth #EmployeeBenefits #CustomerService
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