Remote Jobs
Call Center Representative - Remote
4 days agoWhat's your preference?
Job Description
- Req#: 8lXjTKWVLgja
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement
- Flexible work environment with full-time, part-time, and contract options
- Employee perks including discounts to Broadway shows and more
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone
- Assist customers in improving their financial situation by understanding their needs and providing empathetic solutions
- Educate customers on account terms and payment plans
- Negotiate repayment solutions that benefit both the consumer and the business
- Maintain accurate and detailed documentation of customer interactions for proper follow-up
What is Required (Qualifications):
- Must be able to successfully pass a criminal background check and drug screening
- Authorized to work in the United States
- High school diploma or GED
- Strong typing skills and proficiency in the Windows operating system
- Customer service experience and knowledge of financial concepts
How to Stand Out (Preferred Qualifications):
- Familiarity with accounts receivable and accounts payable processes
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Excellent communication and problem-solving skills
- Ability to work independently as well as in a team environment
#FinancialServices #CustomerService #CareerGrowth #CompetitiveBenefits #RemoteWork
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