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Call Center Representative - Remote
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Job Description
- Req#: wWDTqFHLfF3x
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement within the organization
- Flexible work environment with remote work options
- Employee perks including discounts to Broadway shows and more
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers by phone
- Help customers improve their financial position by understanding their situation and creating solutions
- Educate customers on account terms and payment plans
- Negotiate and offer repayment solutions that best suit both the consumer and the business
- Provide accurate and detailed documentation of accounts to ensure proper follow-up
What is Required (Qualifications):
- Must be able to successfully pass a criminal background check and drug screening
- Authorized to work in the United States
- High school diploma or GED
- Customer service experience
- Familiarity with accounts receivable and accounts payable processes
How to Stand Out (Preferred Qualifications):
- Proficiency in the Windows operating system
- Strong typing skills
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
- Excellent communication and problem-solving skills
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefitsAbout the company
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