Remote Jobs
Call Center Representative - Remote
5 days agoWhat's your preference?
Job Description
- Req#: SMRRqRhFyyT6
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90 per hour
- Attractive and competitive benefits package, including medical, dental, and vision
- $0 Deductible Platinum Plus Medical Insurance Plan with 90% employer contribution
- Opportunities for career growth and promotional advancement within the organization
- Flexible work arrangements with fully remote options
- Employee perks and discounts, including access to Broadway shows
What to Expect (Job Responsibilities):
- Initiate or handle calls with customers to provide assistance
- Help customers improve their financial position through empathetic understanding and tailored solutions
- Educate customers on account terms and payment plans
- Negotiate repayment solutions that align with both consumer needs and business objectives
- Provide accurate documentation of customer interactions for proper follow-up
What is Required (Qualifications):
- Must be authorized to work in the United States
- High school diploma or GED
- Customer service experience
- Strong typing skills and proficiency in the Windows operating system
- Excellent communication and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Familiarity with accounts receivable and accounts payable processes
- Prior experience in a call center or similar role
- Understanding of medical terminology and billing procedures
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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