Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Competitive pay up to the maximum amount mentioned in the job description
- Opportunities for career advancement and growth within the organization
- Comprehensive benefits package to support you and your family
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction

What to Expect (Job Responsibilities):
- Serve as the first point of contact for new customers calling to establish care
- Provide highly effective communication and concierge service to patients
- Offer liaison support to ease the transition of new patients or those moving to a new clinic
- Ensure patient needs are met by addressing inquiries before clinics open
- Uphold the culture of patient-focused care through understanding, commitment, and respect

What is Required (Qualifications):
- 2 years of customer service experience
- High School Diploma or equivalent
- Experience in a medical office or healthcare setting
- Proficiency with Epic software
- Knowledge of medical terminology

How to Stand Out (Preferred Qualifications):
- Some college education
- 1 year of experience in a medical office or healthcare environment
- Previous experience with Epic software
- Familiarity with medical terminology

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