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Call Center Service Representative - NV (Bilingual Spanish and English REQUIRED) - Remote (11:30 am-8:00 pm) - July 30, 2025
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Job Description
- Req#: 067565
Employer Industry: Financial Services
Why consider this job opportunity:
- Starting hourly wage of $17.75, with additional pay for bilingual skills and performance
- Milestone bonuses available at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
- 100% remote work opportunity, allowing flexibility and cost savings
- Comprehensive health insurance starting on day one, along with matched 401(k) and profit sharing
- Paid training, 10 vacation days, and 12 Federal/State holidays, including Juneteenth and Veterans Day
- Strong culture focused on employee success, professional development, and community involvement
What to Expect (Job Responsibilities):
- Assist customers through inbound phone interactions, ensuring they feel valued and supported
- Provide meaningful solutions and share knowledge of products and services to enhance customer experience
- Develop skills in technology, banking, and leadership to foster career growth
- Foster meaningful relationships with customers through effective communication
- Participate in continuous training and development initiatives
What is Required (Qualifications):
- Must be bilingual in Spanish and English
- High School diploma or equivalent
- Strong communication skills and a passion for customer service
- Experience in problem-solving and educating customers on products/services
- Knowledge of banking and financial services, plus familiarity with various computer software
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or banking
- Ability to navigate multiple computer systems and strong keyboarding skills
- Willingness to learn continuously and contribute positively to workplace culture
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunity
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