Employer Industry: Healthcare Services

Why consider this job opportunity:
- Generous vacation and personal time for eligible employees
- Comprehensive medical, dental, and vision insurance
- 100% paid life insurance/AD&D and long-term disability
- Opportunities for educational development reimbursement and college tuition rewards
- Engaging company events and activities, fostering a supportive work environment
- Discounts on travel, entertainment, gym memberships, and more!

What to Expect (Job Responsibilities):
- Manage incoming calls to the employer's call center, directing them to appropriate personnel
- Screen patient calls, take accurate messages, and return calls as needed
- Schedule acute (same day) appointments in collaboration with the Office Manager and nursing supervisor
- Collect and enter patient registration and demographic data into the computer system
- Provide translation services for non-English speaking callers

What is Required (Qualifications):
- High School Diploma or GED required; associate degree in secretarial science or equivalent preferred
- Bilingual in English/Spanish or English/Portuguese required
- Minimum of 1 year of similar work experience or experience in a medical office environment preferred
- Proficient in computer skills for accurate data entry, typing a minimum of 35 words per minute
- Knowledge of basic medical terminology and demonstrated interpersonal relationship skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a fast-paced, high telephone call volume office environment
- Additional language proficiency beyond English and Spanish/Portuguese

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