Community Health Center
Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr
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Job Description
- Req#: JREQ-014618
Employer Industry: Community Health Services
Why consider this job opportunity:
- Salary of $21.00 per hour
- Opportunity for career advancement and growth within a dynamic healthcare organization
- Work remotely from anywhere in the United States
- Supportive and collaborative work environment focused on quality patient care
- Comprehensive training provided during the first three weeks of employment
What to Expect (Job Responsibilities):
- Provide consistent, quality customer service to internal staff and external patients
- Manage incoming calls by taking ownership and enhancing the customer experience
- Schedule appointments and electronically transmit messages to the clinical team
- Answer questions regarding medication refills and other patient inquiries
- Maintain confidentiality while demonstrating proficient data entry skills and knowledge of insurance billing
What is Required (Qualifications):
- Must be bilingual in English and Spanish
- Associate's Degree required
- Experience in a Call Center or busy phone system
- Strong customer service experience with excellent verbal communication skills
- Proven ability to multitask and possess problem-solving and critical thinking skills
How to Stand Out (Preferred Qualifications):
- Previous experience with electronic appointment scheduling
- Familiarity with healthcare-related services and terminology
- Ability to work flexible hours, including evenings and weekends
#CommunityHealth #CustomerService #RemoteWork #HealthcareCareers #BilingualOpportunities
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Primary care in your community. Medical, Dental, Behavior Health, and Specialty Services available across Connecticut.
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