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Job Description
- Req#: 744000062613645
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Paid training and flexible work schedule
- Opportunity for career advancement and professional development
- Paid time off and telehealth care plan included
- Supportive work environment that values customer feedback
- Engage with diverse customer accounts and build strong relationships
What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls and generate sales leads
- Identify and assess customer needs to achieve satisfaction
- Provide accurate and complete information using appropriate methods and tools
- Handle customer complaints, offering appropriate solutions and follow-ups
- Keep detailed records of customer interactions and process accounts
What is Required (Qualifications):
- Excellent customer service abilities with a track record of over-achieving quotas
- Good phone etiquette and strong communication skills
- Familiarity with CRM systems and ability to adapt to various customer personalities
- Strong data entry skills and proficiency in English
- At least 18 years old with a high school diploma or GED, authorized to work in the U.S.
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales or upselling
- Multilingual or bilingual proficiency, particularly in Spanish
#CustomerService #CareerOpportunity #FlexibleSchedule #TrainingProvided #SalesExperience
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