Community Health Center
Call Center Specialist - Remote - Part-Time (16hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr
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Job Description
- Req#: JREQ-014772
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $21.00 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the United States (excluding territories)
- Supportive and collaborative work environment focused on quality customer service
- Chance to make a positive impact on patient care and community health
What to Expect (Job Responsibilities):
- Provide consistent, high-quality customer service to internal staff and external patients
- Manage calls by taking ownership to enhance the customer experience and build relationships
- Schedule appointments and transmit messages to the clinical team electronically
- Answer questions regarding medication refills and respond to patient requests efficiently
- Demonstrate proficient data entry skills and knowledge of insurance billing while maintaining confidentiality
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification with at least 1 year of experience
- Experience in a call center or busy phone system
- Electronic appointment scheduling experience
- Strong customer service experience and excellent verbal communication skills
How to Stand Out (Preferred Qualifications):
- Proven ability to multitask effectively
- Problem-solving and critical thinking skills
- Experience working in a healthcare setting
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #Bilingual
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