Community Health Center
Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr
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Job Description
- Req#: JREQ-014637
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Current pay rate of $21.00 an hour
- Opportunity for remote work flexibility
- Gain valuable experience in a reputable health system that serves diverse populations
- Supportive work environment focused on quality customer service and patient care
- Chance to enhance skills in data entry, insurance billing, and customer relations
What to Expect (Job Responsibilities):
- Provide consistent, high-quality customer service to internal staff and external patients
- Manage calls effectively, including scheduling appointments and addressing medication refill inquiries
- Maintain confidentiality while demonstrating proficient data entry skills
- Exhibit strong customer service and problem-solving capabilities
- Perform additional duties as assigned to improve job-specific competencies
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification with 1 year of experience
- Experience in a call center or busy phone system
- Electronic appointment scheduling experience
- Strong verbal communication skills and ability to multitask
How to Stand Out (Preferred Qualifications):
- Problem-solving and critical thinking skills
- Previous experience in healthcare or a related field
- Access to reliable, high-speed internet for remote work
#HealthcareServices #CustomerService #RemoteWork #PartTimeOpportunity #BilingualPosition
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