Community Health Center
Call Center Specialist - Remote - Part-Time (30 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr
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Job Description
- Req#: JREQ-014643
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Current pay rate of $21.00 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement available for qualified candidates
- Engaging work environment focused on quality customer service and support for underserved populations
- Chance to contribute to meaningful healthcare initiatives impacting diverse communities
What to Expect (Job Responsibilities):
- Provide high-quality customer service to both internal staff and external patients through effective call management
- Schedule appointments and electronically transmit messages to the clinical team based on patient requests
- Answer questions regarding medication refills and other inquiries, ensuring a positive experience
- Demonstrate proficient data entry skills and maintain confidentiality while handling sensitive information
- Perform other duties as assigned while striving to improve job-specific competencies
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification with at least 1 year of experience
- Prior experience in a call center or busy phone system
- Familiarity with electronic appointment scheduling
- Strong customer service experience and excellent verbal communication skills
How to Stand Out (Preferred Qualifications):
- Proven ability to multitask effectively in a fast-paced environment
- Problem-solving and critical thinking skills
#HealthcareServices #CustomerService #RemoteWork #Bilingual #CareerOpportunity
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