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Job Description
- Req#: 91467899984
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Paid training and competitive wages
- Full benefits package including medical, dental, vision, and 401k
- Paid time off and employee wellness programs
- Opportunity for career advancement; potential for permanent role after temporary assignment
- 100% remote work opportunity, offering flexibility
- Work within a supportive and inclusive company culture
What to Expect (Job Responsibilities):
- Coordinate new hire, progression, and enhancement training
- Train new and existing employees on client projects, focusing on confidentiality and security
- Develop non-classroom communication and training materials
- Assess individual and class performance to ensure effectiveness
- Participate in client interactions, providing feedback on curriculum and conducting visits
What is Required (Qualifications):
- Minimum of 1 year of call center supervisory or training experience in a fast-paced, customer-focused environment
- Six months of previous customer service experience
- Strong organizational, administrative, leadership, and time management skills
- Excellent written and verbal communication skills
- High school diploma or GED required; college degree preferred or equivalent work experience
How to Stand Out (Preferred Qualifications):
- Prior training curriculum development (instructional design) experience
- Enthusiasm and comfort speaking in front of large groups
- Proven experience in problem-solving and overcoming unexpected difficulties
- Availability to work various shifts based on business needs
#DigitalBusinessServices #RemoteWork #CareerGrowth #TrainingAndDevelopment #InclusiveCulture
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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