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Care Specialist (Remote, Part-Time)


Pay$22.00 - $23.00 / hour
LocationLos Angeles/California
Employment typePart-Time

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  • Job Description

      Req#: ZU7jjXrYPyj5
      Employer Industry: Veterinary Compounding Pharmacy

      Why consider this job opportunity:
      - Salary up to $23 per hour
      - Opportunity for rapid career growth, promotion, and wage increases
      - Referral bonus payouts of up to $1,000 for successful referrals
      - Flexible work schedule with the possibility of remote work
      - Paid sick time and a 401k plan with a $300/year match
      - Supportive work environment focused on inclusion, diversity, equity, and access

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service by handling communication via phone calls, text messages, and emails regarding billing, delivery, and general inquiries
      - Collaborate with veterinarians and pharmacy staff to ensure timely prescription fulfillment
      - Follow company workflows to maintain smooth daily operations and assist in scheduling deliveries
      - Create and process orders accurately with attention to detail, including writing personalized messages for pets
      - Work closely with team members to meet daily operational needs

      What is Required (Qualifications):
      - Bachelor's Degree or High School Diploma (or equivalent) with relevant experience
      - 2-3 years of experience in a customer-centric role, such as a Customer Service Representative
      - Willingness to work in-person at the employer's LA Lab as needed
      - Experience in veterinary care or the medical field, or a strong interest in the field
      - Excellent written and verbal communication skills

      How to Stand Out (Preferred Qualifications):
      - Ability to learn basic medication and administration information
      - Experience with customer service in a veterinary or medical setting
      - Flexibility to work nights, weekends, and holidays
      - Strong problem-solving skills and ability to remain calm under pressure
      - Passion for pets and their well-being

      #VeterinaryPharmacy #CustomerService #CareerGrowth #PetCare #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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