• Job Description

  Req#: 10711

  Responsibilities :

  · Oversee the daily operations of the Career Services Unit to ensure effective service delivery.

  · Lead the training and development of Career Services Specialists and Assistant Career Services Specialists, equipping them to provide comprehensive career counseling, coaching, and training.

  · Develop and update training materials and internal workshops to enhance team effectiveness and skill sets.

  · Supervise the Career Services team, conducting regular performance reviews and addressing any performance issues with the Assistant/Associate Director.

  · Assist in planning staffing levels and resource allocation to meet member demand for career services.

  · Coordinate onboarding and ongoing development for new Career Services staff to ensure readiness to support job seekers.

  · Partner with the Education Division and external consultants to design career readiness workshops that prepare job seekers for healthcare employment.

  · Develop and implement training programs and workshops on resume building, interview skills, and healthcare-specific competencies.

  · Oversee member onboarding and job readiness preparation, ensuring seamless transitions from initial assessments to skills development and job placement services.

  · Work closely with the Employer Relations team to align candidate readiness with current job openings.

  · Coordinate placement activities to ensure job seekers are matched effectively with employer needs, particularly within 1199 healthcare networks.

  · Track job placement data, analyze program effectiveness, and report key metrics and outcomes to leadership

  · Report on key performance metrics to the Assistant/Associate Director and use data-driven insights to enhance service offerings.

  · Engage with employers, educational partners and other stakeholders as well as develop partnership to enhance program offerings.

  Qualifications :

  · Bachelor’s degree in Human Resources, Counseling, Education, or related field. Master’s degree preferred.

  · Minimum five (5) years of experience in career counseling, workforce development, or educational services and two (2) years of supervisory experience.

  · Familiarity with applicant tracking systems (ATS) and Learning Management Software (LMS) tools as well as proficiency in Microsoft Office and data analysis tools.

  · Project management skills with experience in large-scale program implementations.

  · Experience with career training in healthcare or union environments.

  · Experience with data analysis tools for tracking program outcomes and performance metrics. Preferred knowledge of project management tools (e.g., Microsoft Planner, Asana, Trello).

  · Ability to manage large-scale programs and ensure alignment with the dynamic needs of the healthcare sector.

  · Willingness to travel throughout the five boroughs, Hudson Valley and Long Island as needed to support recruitment and placement activities.

  · Bilingual or multilingual abilities are a plus.

• About the company

  Providing healthcare, pension, financial and social services, training, child care and more to 1199SEIU members. Contact us at (646) 473-9200.

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