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Carrier Operations Specialist
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Job Description
- Req#: d5ae703e-68fc-49a4-9896-3857b83b9c2e
Employer Industry: Supply Chain Technology
Why consider this job opportunity:
- Salary up to $85,000 per year
- Fully remote work-from-home options available in 25 states
- Comprehensive benefits including full medical, dental, and vision coverage, 401(k) retirement plan, and optional life insurance
- Generous paid time off policies including 8 weeks of parental leave and 12 paid holidays annually
- Supportive and inclusive work environment that encourages diversity and values employee contributions
What to Expect (Job Responsibilities):
- Support and manage carrier settings within internal systems, including rate cards, service levels, and routing rules
- Collaborate closely with engineering teams to resolve complex technical integration issues and ensure smooth data exchange
- Work directly with carriers to understand their operations and translate them into actionable technical requirements
- Proactively address carrier-related issues and manage related Jira tickets for timely resolution
- Develop and maintain comprehensive documentation for carrier integrations and operational processes
What is Required (Qualifications):
- Bachelor's degree and/or 3+ years of related experience in a logistics or transportation-based role
- Proven experience with parcel and/or final mile carrier operations or transportation management
- Strong command and working experience with Transportation Management Systems (TMS) software
- Excellent project management skills with the ability to manage and prioritize multiple technical and operational priorities
- Strong verbal and written communication skills to articulate technical requirements and manage external carrier relationships
How to Stand Out (Preferred Qualifications):
- Proficiency in data analysis and reporting using tools like Excel, SQL, and/or BI platforms
- Experience in the e-commerce industry
- Knowledge of API integrations and web services
- Experience with rate card development and/or contract negotiations
#SupplyChain #LogisticsCareers #RemoteWork #CareerOpportunity #DiversityAndInclusion
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