Description

About Us

Avivo’s Ending Homelessness Division provides comprehensive services to individuals experiencing homelessness. Our programs connect people with shelter, housing, and long-term support using harm reduction, Housing First, and trauma-informed approaches. Avivo Village, one of our key programs, offers culturally responsive, low-barrier shelter and care to help residents achieve permanent housing stability.

Your Role

As a Site-Based Case Manager, you will support single adults with histories of chronic homelessness, many of whom live with substance use disorders. You will work closely with residents in our site-based program, Avivo Village. This role involves assertive engagement, harm reduction, and person-centered care to support residents in achieving housing stability and long-term goals.

Key Responsibilities Include

• Build trusting relationships with clients through regular in-person engagement and creative outreach.
• Maintain a caseload and meet monthly with all clients; complete creative contact attempts.
• Conduct assessments and develop housing goal plans every six months.
• Support clients in maintaining housing, addressing landlord issues, and resolving crises.
• Provide eviction prevention and re-housing support, advocating for long-term stability.
• Complete timely and accurate documentation in required systems (HMIS, Credible, etc.).
• Collaborate with your team, assist with onboarding new staff, and attend required meetings.
• Participate in Avivo’s Undoing Racism and cultural responsiveness initiatives.

Qualifications

What You Offer

• High School Diploma or GED required; Associate degree or higher preferred.
• One or more years of experience working with individuals experiencing homelessness.
• Lived experience is valued and considered toward experience requirements.
• Understanding of Housing First, Harm Reduction, and Trauma-Informed Care.
• Strong communication, documentation, and advocacy skills.
• Comfort working in unpredictable environments with a flexible, strengths-based mindset.
• Valid driver's license, insurance, clean driving record, and reliable transportation.

What We Offer

BENEFITS:

• Medica health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO

How to Apply

Submit your application online through our Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. We encourage early applications as interviews will be conducted on a rolling basis.

Make a Difference with Avivo.

Equal Employment Opportunity/Affirmative Action Employer.
Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.