Scenic Mountain Medical Center
Centralized Scheduler - Remote
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Job Description
- Req#: ORDER034557
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive salary and benefits package
- Opportunities for professional development and advancement within the organization
- Supportive work environment with a collaborative team
- Comprehensive healthcare coverage and retirement savings plan
- Paid time off and flexible scheduling options
- Student loan repayment program available
What to Expect (Job Responsibilities):
- Accurately schedule procedures consistent with physician orders, maintaining an accuracy rate of 98%
- Provide patients with appropriate exam preparations
- Communicate schedule changes to hospital departments
- Assign the correct insurance at the time of scheduling, maintaining an accuracy rate of 98%
- Maintain a call abandonment rate of less than 4%
What is Required (Qualifications):
- Proficient in typing
- General knowledge of medical terminology
- Ability to communicate effectively and professionally in English, both verbally and in writing; bilingual is a plus
- Critical thinking and problem-solving skills
- High school graduate or equivalent
- One year of previous scheduling experience in the medical field is preferred
How to Stand Out (Preferred Qualifications):
- Experience working in a remote call center environment
- Familiarity with scheduling software or systems used in healthcare
#HealthcareServices #Scheduling #CustomerService #CareerOpportunity #RemoteWork
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