About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.

Job Profile: CEO Executive Assistant

Primary objective of the job:

• To provide personal assistance to the CEO of the Digicel Jamaica and administrative support to the CEO’s team, while maintaining a professional image through in-person and phone interaction

Main Duties and Responsibilities:

• Monitoring and maintaining the CEO’s calendar
• Sorting and filing documents
• Conducting follow-ups and responding to correspondence
• Answering incoming calls to the CEO’s Office
• Liaising with other Departments/Directors
• Prepare and modify business correspondences (letters, memo, general documentation, e-mails etc) as directed by the CEO.
• Taking request for and prepare all letters for CEO signature
• Compiling data and preparing various reports as directed by the CEO.
• Maintaining CEO calendar and communicating time changes for appointments/meetings as well as set up meeting rooms.
• Organizing weekly Team meetings – producing Agenda, following up with team members on action items and updating action list prior to meeting, producing presentations/updated action list on share drive.
• Organizing and communicating travel arrangements and itineraries for CEO Director
• Generating Purchase Orders and following up-with Accounts department to ensure that payments are made for each job completed.
• Maintaining hard copy and electronic filing system for CEO.
• Taking and responding to phone messages on behalf of CEO
• Responding to ad hoc queries and requests for information.
• Performing related and other duties as assigned by the CEO.

Academic qualifications and experience required:

• Diploma in Business Administration or its equivalent
• Certified Professional Secretary or Administrator
• Minimum 3 years’ experience in a customer service environment
• Minimum 2 years’ administrative experience or experience in similar capacity

• Certification in Microsoft Office Suite

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Digicel and Digicel Foundation believes in inclusivity and diversity when we employ persons to be gainfully employed. As such over the last seven years we have implemented a mandate to employ persons with disabilities. The POWER Programme ensure we provide full-time employment and internship to the special need community.