• Job Description

  Req#: 34023
  Office Medical Assistant
  A Great Opportunity
  Full Time M-F 8:30am-5pm
  $18-$20 per hour
  At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children,
  adolescents, adults, the aging population, those with developmental disabilities and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve!
  
  Accountability Objectives:
  The Office Medical Assistant plays a dual role in supporting clinic operations. This position combines front-office administrative duties with back-office clinical tasks. Responsibilities include reception, scheduling, insurance verification, basic medical procedures, patient coordination, and supporting psychiatry staff.
  PEOPLE:
  • Greet and assist patients, visitors, and callers in a friendly, professional manner
  • Answer phones, route calls, and take messages as assigned
  • Communicate openly and clearly with the care team and leadership
  • Maintain confidentiality of patient and employee information per HIPAA
  • Provide reassurance and clear communication to clients during appointments
  • Participate in trainings and team meetings as needed
  PROCESS:
  • Schedule and confirm appointments; communicate changes
  • Perform administrative tasks including faxing, copying, filing, scanning
  • Maintain accurate client records and documentation
  • Check and document vital signs (BP, weight, pulse, temperature)
  • Prepare rooms and assist during psychiatric assessments when needed
  • Administer injections as ordered by the provider
  • Clean exam rooms and ensure proper sanitation protocols are followed
  • Maintain adequate inventory of office and medical supplies
  • Coordinate documentation from psychiatric rounds for partner facilities
  • Provide coverage and assistance as needed to ensure clinic runs smoothly
  • Other duties as assigned
  PROFIT:
  • Submit accurate and timely billing documentation and records
  • Assist with insurance eligibility checks and client onboarding
  • Track mileage and time per company guidelines
  • Use supplies and equipment responsibly to minimize waste
  QUALITY:
  • Ensure clean and professional appearance of all clinic areas
  • Accurately maintain electronic and paper documentation systems
  • Follow all safety protocols and infection control procedures
  • Proactively suggest improvements to clinic flow or client experience
  Minimum Requirements:
  - Medical Assistant certification required
  - Minimum age 18
  - Experience in administrative and/or clinical healthcare setting preferred
  - Strong customer service, communication, and computer skills
  - Ability to multi-task and work in a fast-paced environment
  - Knowledge of HIPAA, basic clinical procedures, and scheduling software
  - Professional, organized, and adaptable in handling varied responsibilities
  About ViaQuest Psychiatric & Behavioral Solutions
  To learn more about ViaQuest Psychiatric & Behavioral Solutions please visit
  http://www.viaquestinc.com/core-services/behavioral-mental-health/
  
  From Our Employees To You
  http://careers.viaquestinc.com/viaquest-culture-of-choice/
  
  Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
  https://www.viaquestinc.com/contact/external-referral-program/
  
  Do you have questions? Email us at Careers@ViaQuestInc.com
  
  

• About the company

  At ViaQuest, we're committed to offering choices in healthcare. Our services include hospice, behavioral and mental health care, and more.

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