• Job Description

  Req#: JR00084891

  University Overview

  The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

  Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

  The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

  Posted Job Title

  Certified Recovery Specialist

  Job Profile Title

  Research Administrative Coordinator

  Job Description Summary

  This full-time position supporting Lancaster General Health (LGH) is for a Certified Recovery Specialist (CRS) who will be a core member of a collaborative care team. The team includes the patient's primary care provider, a social worker who provides mental health care, and a psychiatrist who consults to the team remotely. The CRS will be part of a research study evaluating collaborative care models for integrating low threshold buprenorphine treatment and mental health care in primary care for patients with opioid use disorder and mental health conditions. The CRS position is remote with local travel in the LGH catchment area and will be working remotely with the Philadelphia research team. The CRS will travel to meet patients at various LGH practices and in the community. They will provide LGH patients with recovery education for every phase of the recovery journey from pre-recovery engagement to recovery stabilization, and sustained recovery maintenance. The CRS will assist patients with identifying their own plan for advancing their recovery on the path that is right for them. The CRS will identify and link study participants to community resources and social services that support the patient’s goals and interests. This will involve a collaborative effort including the individual served, LGH care team, and other relevant stakeholders. The CRS will identify barriers to full participation in recovery-related activities and develop strategies to overcome those barriers. The CRS will maintain contact either in-person, by phone, video, text or e-mail with patients upon study enrollment and throughout the intervention to ensure ongoing success and to provide re-engagement support in partnership with others in the care team if needed. The CRS will also assist with patient recruitment. The target population are individuals with opioid use disorders and mental health conditions.

  Job Description

  This position is for a Certified Recovery Specialist (CRS) who will provide support for a complex study that evaluates the effectiveness of collaborative care models in primary care for patients with mental health and opioids use disorders. The primary duties for the CRS will include, but are not limited to:

  • Meet with LGH patients regularly to assess treatment adherence, address patient needs and learn about unmet needs. Accompany patient to primary care and other health care visits as needed and provide other services such as picking up and delivering medications.
  • Coordinate information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: Primary Care Physician (PCP), social worker, and other treatment providers. Serve as an essential link between patients and all other care providers.
  • Interact with patient service representatives to expedite scheduling for follow-up and acute care appointments. Facilitate appointments for consults and support services within established service standards, including behavioral health clinicians, social workers, physicians, community agencies, etc.
  • Develop concise patient progress summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with state/nationally recognized care guidelines.
  • Monitor and evaluate the delivery of care through documentation and tracking of needs addressed, track outcomes and support strategic planning through data collection in accordance with all state requirements and the research protocol.
  • Follow patients throughout the care continuum, including inpatient admissions, discharges from all levels of care, and collaborate with inpatient care management resources. Adhere to established productivity benchmarks.

  Position contingent upon funding.

  Qualifications:

  High School Diploma and 1-2 years of experience or an equivalent combination of education and experience required. An Associate’s Degree in behavioral health, nursing, or related field is preferred. Must have prior behavioral health experience and knowledge of behavioral health resources. Must be a Certified Recovery Specialist (CRS). Must maintain a valid CRS certification and remain in good standing during employment.

  Other qualifications:

  • Ability to work independently with remote supervision

  • Ability to work in the Lancaster, PA area and have a vehicle to meet patients at primary care clinics and in the community

  • Demonstrated ability to collaborate effectively in a team setting

  • Ability to work with patients by telephone and in-person

  • Ability to quickly assimilate new information in a fast paced work environment with enthusiasm

  • Well organized and demonstrates skill in prioritizing competing job duties.

  • Ability to utilize computer software (Word, Outlook, Exel)

    Special interest in those who have previous experience working in community-based research or in under-resourced settings.

  Job Location - City, State

  Lancaster, Pennsylvania

  Department / School

  Perelman School of Medicine

  Pay Range

  $20.45 - $25.00 Hourly Rate

  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

  Equal Opportunity Statement

  The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .

  Special Requirements
  Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

  University Benefits

  • Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

  • Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

  • Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

  • Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

  To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

• About the company

  The University of Pennsylvania is a private Ivy League research university in Philadelphia.

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