• Job Description

  Req#: 5248
  About Us
  
  Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
  
  • Come Join Our Team!
    • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.
  • Help Us Grow Our Dream Team - Join Us, Refer a Friend, and Earn a Referral Bonus!
  
  
  Job Summary
  
  
  • Chart Research Escalation Specialist is responsible for reviewing medical records for the necessary documents for proper indexing
  
  
  Essential Functions and Tasks
  
  
  • Serves as Subject Matter Expert (SME) for Chart Research Department. Assists with answering questions from team
  • Handles escalated issues from team
  • Documents work processes as required. Supports the training team with continuing education for new and tenured associates
  • Assists with quality assessments
  • Provides coaching to team members as needed
  • Ensure medical records are complete within the electronic medical records system by identifying and obtaining any missing chart information including signatures from physicians and other pertinent personnel
  • Conducts Review of Systems (ROS), Exam, HPI, and MD Notes
  • Retrieves existing medical records from Electronic Medical Records (EMR) system
  • Scans and inputs documents
  • Verifies that information is indexed appropriately
  • Pulls down medical records through Automate Tasks
  • Monitors the performance of the Automate Tasks
  • Logs into hospital systems and downloads registration logs and demographic data
  • Create new entries and sub files as needed with correct medical record number
  • Performs special projects and other duties as assigned
  
  
  Education and Experience Requirements
  
  
  • High School Diploma or GED
  • At least six (6) months of experience in handing patient health information and/or medical records
  
  
  Knowledge, Skills, and Abilities
  
  
  • Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information
  • Working knowledge of department roles and responsibilities
  • Knowledge of Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS
  • Strong critical thinking skills
  • Strong organizational skills
  • Strong time management skills
  • Strong word processing, spreadsheet, database, and presentation software skills
  • Ability to read, understand, and apply state/federal laws, regulations, and policies.
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
  • Ability to remain flexible and work within a collaborative and fast paced environment.
  • Basic use of computer, telephone, internet, copier, fax, and scanner.
  • Basic touch 10 key skills.
  • Basic Math skills.
  • Understand and comply with company policies and procedures.
  • Strong oral, written, and interpersonal communication skills.
  • Strong time management and organizational skills.
  
  Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
  
  Compensation
  
  
  • Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
  • This position is also eligible for a discretionary incentive bonus in accordance with company policies.
  
  
  Ventra Health
  
  Equal Employment Opportunity (Applicable only in the US)
  Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
  
  Recruitment Agencies
  Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
  
  Solicitation of Payment
  Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
  
  Attention Candidates
  Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
  To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
  
  Statement of Accessibility
  Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

• About the company

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