Centerstone
Chat/Text Crisis Specialist, 1st Shift
NewPay$19.10 / hour
LocationNashville/Tennessee
Employment typeFull-Time
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Job Description
- Req#: JR-027003
Employer Industry: Behavioral Health Services
Why consider this job opportunity:
- Salary up to $26.80 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- Flexible Spending and Health Savings Accounts options
- Opportunities for professional development and continuing education
- Supportive work environment focused on employee empowerment and respect
- Unique chance to make a meaningful impact on individuals experiencing emotional distress
What to Expect (Job Responsibilities):
- Provide telephonic or chat clinical screenings and risk assessments for crisis contacts
- Assess safety and suicide risk while identifying appropriate community resources
- Conduct follow-up calls for individuals deemed moderate to high risk for suicide
- Maintain compliance with ethical and clinical standards as per accreditation requirements
- Participate actively in training, supervision, and team meetings
What is Required (Qualifications):
- Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field; or Certified Peer Recovery Specialist
- Six months to one year of related crisis experience preferred
- Ability to communicate effectively in written, verbal, and virtual formats
- Knowledge of suicide assessments and crisis intervention techniques
- Strong customer service skills and professional etiquette
How to Stand Out (Preferred Qualifications):
- Experience working in a mental health crisis setting
- Familiarity with community resources for service linkage and referrals
- Demonstrated ability to handle high-pressure situations calmly and effectively
- Previous training in trauma-informed care or crisis intervention techniques
#BehavioralHealth #CrisisIntervention #MentalHealthSupport #CareerOpportunity #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Call Centerstone at 1-877-HOPE123 (877-467-3123) for patient-focused, reliable, affordable mental health care and counseling services to help you heal, recover and live your best life.