• Job Description

  Req#: 4172158
  Koochiching County Community Service has an opening for a full time (40 hours per week) Child Support Officer position .
  
  Under general supervision, obtains accurate information, documents and collects genetic materials for use in establishing paternity and child support orders within the State of Minnesota; initiates the sanction process on child care and public assistance for uncooperative custodial parents; enters required information into the computer system to ensure data integrity and determine next case action; monitors accounts for compliance with court ordered payment plans; opens and closes cases; may maintain a specialized caseload; and performs related work as assigned.
  
  
  
  
  PLEASE SEE EXAMINATION SECTION BELOW FOR INSTRUCTIONS ON HOW TO APPLY.• Interviews mother and alleged father in paternity cases to explain related laws, responsibilities and rights and to secure acknowledgment of paternity.
  • Arranges interviews and appointments for genetic testing of alleged fathers, mother and child to establish paternity.
  • Locates absent parents through cooperative efforts with law enforcement agencies, Department of Human Services, the post office, employers, custodial parents, relatives and other information sources.
  • Interviews parents to obtain case information, employment status and to determine their ability to pay child support.
  • Initiates interstate/intrastate actions to establish orders or enforce existing child support orders from other jurisdictions in order to secure child support payments.
  • Negotiates out of court child support related settlements for approval by appropriate authority.
  • Initiates necessary legal action to establish a court order for support and/or reimbursement, or to enforce an existing court order.
  • Selects and refers appropriate cases to the county attorney for legal action.
  • Prepares legal documents for review and signature of the county attorney.
  • Interviews witnesses for trial as necessary.
  • Testifies in court on behalf of agency or client, prepares court documents, provides financial and current case status information.
  • Gathers information, reviews finances and makes recommendations for the amount of child support to parents, attorneys and the court.
  • Participates in modification of child support and appeals hearings.
  • Processes cases to comply with court orders regarding income withholding, cost-of-living adjustments, liens and medical insurance provisions.
  • Monitors billings and payments on accounts and contacts obligors to resolve delinquent payments expeditiously.
  • Takes appropriate legal action to establish an order for medical support or to enforce an existing medical support order.
  • Contacts clients who have received overpayment of public assistance money, sets up recovery payment plan and monitors compliance.
  • Handles case correspondence and all necessary case maintenance.
  • Retrieves, enters and changes information from paper and computer files (including use of the statewide child support and income maintenance computer systems) in order to obtain and correct case information, monitor case status and oversee the progress of enforcement actions.
  • Responds to inquiries about the child support program from any inquiring party, including employers, attorneys and clients.
  • Make referrals to other agencies such as social services, legal services, job service, etc., as appropriate.
  • Provides data to supervisor regarding work processing/flow and problem cases.
  • Implements program changes as mandated by the legislature and the Department of Human Services.
  • May assist in the preliminary investigation of suspected fraud cases and preparation of those cases for fraud prosecution.An associate of arts in criminal justice, law enforcement, paralegal, social work, psychology, human services, or business administration or completion of a technical or community college child support AAS or diploma program
  
  OR
  
  A high school diploma, or GED, AND one of the following:
  
  Two years of experience working in child support programs and having responsibility for carrying out part of child support collections (i.e., as a Support Enforcement Aide, Collections Officer), experience as an Eligibility Worker determining eligibility for public assistance programs, or experience in a government agency with responsibility for collection of fees
  
  OR
  
  Three years of experience providing clerical or other support services to child support staff, or experience as a legal secretary or paralegal (performing research on cases, gathering necessary documents for trials, preparing documents and pleadings, assisting attorneys in court, etc.)
  
  OR
  
  Four years of experience in collections work in the private sector.
  
  
  The examination will consist entirely of a rating of education and experience based on responses to the supplemental questionnaire.
  
  Submit a Merit System Child Support Officer application by clicking here: 937-OC - Child Support Officer
  
  Also submit an application to the HR Department at Koochiching County
  
  
  
  
  An Equal Opportunity and Affirmative Action Employer
  
  
  

• About the company

  Minnesota (/ˌmɪnɪˈsoʊtə/) is a state in the upper Midwestern United States.

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