• The Child Support Regional Case Manager is responsible for the preparation of Child Support Cases for Family Court; performance of activities in Court; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.

• Prepare cases for court, verify pleadings, affidavits, and notarizes court documents; schedule hearings, files papers with the Clerk of Court, utilizes Palmetto Automated Child Support System.

• Assists attorney in court; negotiates support amounts, complete form orders - support orders, genetic test agreements, continuances, contempt, and special orders.

• Maintain control of assigned caseload; follow agency policies and procedures, handle correspondence, prepare orders, review and modify orders, close cases, maintain case records and document all activities.

• Provide internal and external customer service (e.g.; respond to emails, OnBase mail, phone calls, facsimiles, etc.) within 48 hours if schedule permits.

• Communicate and coordinate with Clerks of Court, Intergovernmental child support agencies, and other units within the Child Support Services Division; coordinate enforcement of support obligations, coordinate intrastate and interstate genetic testing including scheduling and follow-up.

• Conduct interviews with custodial parents for intergovernmental cases, and other cases as necessary. Monitor and keep up with intergovernmental cases and keep other states advised of activities.

• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license. Ability to enter information in computer, ability to lift up to 30 pounds; have high tolerance for noise and irate clients; crowded working conditions; able to travel and work after hours. Must obtain commission as Notary Public within 3 months after hire date.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

Paid Parental Leave

State Retirement Plan and Deferred Compensation Programs