United Software Group Inc. - Canada
Citrix VDI Admin
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Job Description
- Req#: JPC - 10177901
- Ensuring the Global Citrix XenApp and XenDesktop environments are current with all hotfixes, security patches and application versions.
- Support and maintain Citrix XenApp and XenDesktop environments and Physical PC brokering services
- Maintain and Support Virtual Desktop Infrastructure
- Perform tuning to improve performance across Citrix environments.
- Work with various project managers, application developers, various infrastructure groups within RBC and 3rd party vendor
- Manage the team support BIN in Service Now ensuring ticket SLAs are being adhered to.
- Troubleshoot and resolve Window Server 2008R2/2016 and Windows 7/ Windows 10 OS issues on servers and virtual platforms.
- Implement successfully change records based on business needs for Infrastructure services.
- Create and update scripts and processes to manage, maintain and report on SBC related infrastructure.
- Create, update Problem Resolution Procedures.
- Ensure a Daily Shift report is completed for handover to Canada based Operations team.
- Act as a poiunt of escalation for all P1 and P2 related incidnets ensuring Incident related SLAs are met or exceeded.
- Participate and lead Citrix activities for P1/P2 incident management related call with the Global Command Centre including escalation to the Canada Operations pagers if required.
Hi
Greetings!
Hope you are doing great. My name is Pradeep Chauhan and I am an Recruiter in United Software Group INC., an Ohio based fast growing multi-national IT & Engineering Consulting Company, serving its Clients from last 20 years having staff strength of 2500 in 17 offices globally, operating across 8 countries in North America, Latin America, Asia Pacific and Europe. Please review the job details below and if interested, feel free to call me at 614-495-9222 Ext-656 or reply to this email. In-case you are not interested, you may also refer anyone you may know who is looking for similar job.
Role : Citrix VDI Admin
Location : Toronto, ON, Canada - Remote
Position Type : Contract
Technical Analysis and Specification:
Support and Operations:
With Regards,
Pradeep Chauhan | RecruiterAbout the company
United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.
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