• Job Description

  Req#: R69326

  By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

  Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

  Certified as a Great Place to Work®

  Fortune Best Workplaces in Financial Services & Insurance

  Claims Representative, Auto | Remote

  PRIMARY PURPOSE : To analyze and process low to mid-level auto and transportation claims.

  ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Processes auto property damage; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
  • Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
  • Identifies and pursues subrogation opportunities; secures and disposes of salvage.
  • Communicates claim action/processing with insured, client, and agent or broker when appropriate.
  • Maintains professional client relations.
  • Performs coverage, liability, and damage analysis on all claims assignments.

  ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

  QUALIFICATIONS

  Education & Licensing
  Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.

  Experience
  Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics. Property estimating software experience a plus.

  Skills & Knowledge

  • Familiarity with personal and commercial lines policies and endorsements
  • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
  • Knowledge of total loss processing, State salvage forms and title requirements.
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations

  WORK ENVIRONMENT
  When applicable and appropriate, consideration will be given to reasonable accommodations.

  Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

  Physical: Computer keyboarding, travel as required

  Auditory/Visual: Hearing, vision and talking

  NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

  The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

  Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

  If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

• About the company

  Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivit...

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