Remote Jobs
Claims Service Specialist (Remote)
Job Description
- Req#: 6j8yOYYFcV9c
Employer Industry: Insurance Services
Why consider this job opportunity:
- Comprehensive health, dental, and vision insurance plans to support your well-being
- Competitive compensation designed to reflect your expertise and contribution
- Opportunity for career advancement with continued education reimbursement and company-paid courses
- Remote work flexibility, allowing you to work from home
- Supportive work environment with a focus on employee growth and development
- Paid holidays and time off to promote a healthy work-life balance
What to Expect (Job Responsibilities):
- Serve as a customer advocate by handling inquiries from policyholders and agents, ensuring exceptional service delivery
- Process health and accident claims daily, reviewing necessary documents to approve or deny benefits
- Communicate claims statuses and provide professional resolutions to customer and agent inquiries
- Maintain accurate documentation of all interactions, ensuring compliance with quality assurance standards
- Collaborate with various departments to enhance processes and improve customer satisfaction
What is Required (Qualifications):
- 2-5 years of claims processing or insurance experience in a similar role
- Knowledge of medical terminology and proficiency in Microsoft Office Suite
- Strong commitment to delivering excellent customer service with a focus on quality
- Ability to maintain strict confidentiality and handle high-volume claims efficiently
- Excellent verbal, written, and listening communication skills
How to Stand Out (Preferred Qualifications):
- Experience in a claims service environment
- Typing speed of 25-30 words per minute
- Proven ability to handle escalated customer issues professionally
- Strong organizational and analytical skills
- Capability to work independently and as part of a team
#InsuranceServices #RemoteWork #CareerGrowth #CustomerService #ClaimsProcessing
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