NHS

Clerical Assistant/Reception


PayCompetitive
LocationGateshead/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9297-25-0251?language=en&page=180&sort=publicationDateDesc

      Job summary

      We are looking to recruit a highly motivated and enthusiastic person to join our admin team within the Gynae Oncology and Colposcopy Department at the Queen Elizabeth Hospital in Gateshead. The admin team within the Gynae Oncology service support the delivery of cancer care to patients from across the region referred to the Trust for specialist cancer care.

      In this role you will provide admin support to the secretaries, cover clinic reception booking in patients and making sure all details are correct on the system. Prepare notes for clinics and other general admin duties

      Main duties of the job

      • Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
      • Prepping of clinic notes and entering patient details into MASEY system
      • Covering of clinic front desk reception
      • Scan any direct referrals received to the Booking Centre
      • Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
      • General photocopying/scanning/filing/stationery and runner activities
      • Arranging interpreters/transport etc in conjunction with the secretaries

      About us

      The Northern Gynaecological Oncology Centre (NGOC) Team at the Queen Elizabeth Hospital in Gateshead is a unique team.

      The medical team consists, at Consultant level, of five Consultant Gynaecological Oncologists. The consultant team works alongside the specialist junior doctor team which is made up of two Subspecialty fellows, three Clinical Research fellows, two Clinical fellows and one Clinical Teaching fellow.

      The senior (NGOC) Nursing team consists of two Gynaecological Oncology Clinical Nurse specialists, one Colposcopy Nurse Specialist and Ward-based as well as Clinic-based senior specialist Nursing staff. They are supported by a team of Nurses and Health Care Assistants who are committed to working in Gynaecological-oncology.

      However, we are just a small part of the wider Multi-disciplinary team at the Queen Elizabeth Hospital and Regional Northern Gynae-Oncology network. In particular the NGOC works closely with colleagues in medical oncology, clinical oncology, pathology, radiology, clinical nurse specialists, palliative care, gastro-intestinal surgeons, vascular surgeons, urologists and hepato-biliary surgeons.

      The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programmebalancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

      Details

      Date posted

      31 July 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,465 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      297-7320266

      Job locations

      Queen Elizabeth Hospital

      Sheriff Hill

      Gateshead

      NE9 6SX


      Job description

      Job responsibilities

      • Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
      • Prepping of clinic notes and entering patient details into MASEY system
      • Covering of clinic front desk reception
      • Scan any direct referrals received to the Booking Centre
      • Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
      • General photocopying/scanning/filing/stationery and runner activities
      • Arranging interpreters/transport etc in conjunction with the secretaries
      Job description

      Job responsibilities

      • Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
      • Prepping of clinic notes and entering patient details into MASEY system
      • Covering of clinic front desk reception
      • Scan any direct referrals received to the Booking Centre
      • Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
      • General photocopying/scanning/filing/stationery and runner activities
      • Arranging interpreters/transport etc in conjunction with the secretaries

      Person Specification

      .

      Essential

      • Experience

      Desirable

      • Experience

      .

      Essential

      • Communication skills

      Desirable

      • Microsoft office
      Person Specification

      .

      Essential

      • Experience

      Desirable

      • Experience

      .

      Essential

      • Communication skills

      Desirable

      • Microsoft office

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Gateshead Health NHS Foundation Trust

      Address

      Queen Elizabeth Hospital

      Sheriff Hill

      Gateshead

      NE9 6SX


      Employer's website

      https://www.qegateshead.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Gateshead Health NHS Foundation Trust

      Address

      Queen Elizabeth Hospital

      Sheriff Hill

      Gateshead

      NE9 6SX


      Employer's website

      https://www.qegateshead.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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