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Client Engagement Specialist | OnSite (Louisville, KY)
7 days agoWhat's your preference?
Job Description
- Req#: R772
Employer Industry: Marketing Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and platform utilization
- Engage directly with clients to drive marketing success
- Provide strategic recommendations to optimize client outcomes
What to Expect (Job Responsibilities):
- Serve as a primary contact for client platform needs, ensuring outstanding service and relationship management
- Anticipate client needs and identify opportunities that support both client goals and revenue growth
- Troubleshoot client issues across various communication channels, ensuring timely resolution
- Drive platform adoption through education, training, and proactive recommendations
- Lead or support training sessions and presentations to enable client teams to leverage tools effectively
What is Required (Qualifications):
- 2-4 years of experience in customer service and engagement, marketing consultation, or a related field
- Strong understanding of marketing strategies, preferably within the BevAlc or consumer goods industry
- Excellent communication, presentation, and relationship-building skills
- Experience supporting software or platform adoption in a consultative role
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously
How to Stand Out (Preferred Qualifications):
- Familiarity with creative/design processes and print production
- Ability to provide guidance on creative needs to aligned design teams
- Self-motivated, proactive, and solutions-oriented approach to work
#MarketingServices #ClientEngagement #CareerOpportunity #TeamCollaboration #StrategicConsultation
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