The Client Services department are looking to recruit an Outbound Client Manager to identify and maintain relationships with current and previous clients within our Central London, Sales and Lettings offices, offering excellent service and advice.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank

Responsibilities

• You will be responsible for growing our local market share by building relationships with potential Vendors and Landlords.
• Build credibility with prospective clients by sharing market updates and discussing activity in the housing market both at a local and national level.
• Utilising our database to build a pipeline of future business.
• Deliver consistently exceptional service both to internal and external stakeholders.
• Have good knowledge of Knight Frank service lines and cross-sell our services to clients where applicable.
• Conduct regular follow-ups with clients to ensure they are being looked after appropriately
• Demonstrate good knowledge of Knight Frank service lines and be able to cross-sell our services to clients where appropriate.
• Adhere to the regulations and guidelines laid down in the Firm’s internal procedures at all times Personal skills and professional experience Team player
• Personable and engaging personality
• Relationship builder
• Someone that engenders trust and confidence
• Track record of achieving results in a sales/customer service environment
• Organised and methodical in approach
• Adopts a collaborative and values led approach
• Be able to work under pressure and to deadlines.

At Knight Frank, we pride ourselves on offering a dynamic and collaborative work environment, if you have excellent communication skills and an eye for detail, we would like to hear from you!

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Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.