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Client Operations Specialist - Enterprise | Remote, USA
6 days agoWhat's your preference?
Job Description
- Req#: 2025-12809
Employer Industry: Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- A company committed to championing Diversity, Equality, and Inclusion
- Professional training resources to enhance skills and knowledge
- Supportive work/life balance
- Engaging volunteer opportunities through "Optiv Chips In" program
What to Expect (Job Responsibilities):
- Support assigned Client Managers by producing accurate and timely sales quotations for new products and services using SalesForce.com (CRM system)
- Provide outstanding client service and communication via phone and email, responding quickly to requests from clients and internal resources
- Prepare and submit accurate orders to purchasing and ensure deals are registered through collaboration with the Deal Registration Desk
- Provide system reporting or analytics to the Client Manager and operations upon request
- Act as a liaison between Client Manager and operations/services organization
What is Required (Qualifications):
- Associates Degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training, or equivalent combination of education and experience
- 2 or more years of experience in a Business-to-Business Sales/Client Services role required
- Intermediate level experience with Microsoft Office, specifically Outlook, Word, and Excel; internet navigation required
- Prior experience in Client Relationship Management software (CRM) required; Salesforce.com experience preferred
- Ability to build relationships and trust with internal and external partners/clients
How to Stand Out (Preferred Qualifications):
- 2 years of experience in the technical or information technologies industry preferred
- Ability to prioritize tasks to align with particular deadlines
- Superior organizational skills and independent judgment
#TechnologySolutions #ClientServices #RemoteWork #CareerGrowth #DiversityInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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