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Client Relationship Specialist
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Job Description
- Req#: 25-00156
Employer Industry: IT Consulting
Why consider this job opportunity:
- Starting annual salary of $50,000
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and engagement
- Involvement in client events and virtual meetings
What to Expect (Job Responsibilities):
- Ensure clients have a positive customer experience through proactive and professional customer service efforts
- Execute administrative duties such as making and fielding phone calls, emailing documents, data entry, and other clerical functions
- Interact with internal technical teams to follow up on issues, resolutions, and communications
- Represent the employer at client events as necessary
- Attend virtual client meetings
What is Required (Qualifications):
- Minimum educational requirement: Associate's degree in business administration or a relevant field of study
- 1-3 years of experience working in an MSP or in the IT industry as a sales associate or customer service representative
- Must have a valid PA Driver's License and personal vehicle
- Strong knowledge of MS Office (Outlook, MS Word, MS Excel), SharePoint, and CRM tools
- Excellent problem-solving skills and ability to address customer service issues
How to Stand Out (Preferred Qualifications):
- Experience communicating with C-level individuals and presenting new solutions
- Positive attitude with a passion for helping others and building lasting customer relationships
- Ability to work independently and take initiative to drive results
#ITConsulting #CustomerService #CareerGrowth #ClientRelations #ProblemSolving
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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