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Client Service Specialist - Remote (Pacific Standard Time)
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Job Description
- Req#: R7539
Employer Industry: Employee Benefits and Insurance Solutions
Why consider this job opportunity:
- Salary up to $27 per hour
- Eligible for variable compensation and annual bonuses based on performance
- Comprehensive benefits package including health, retirement, and paid time off
- Robust learning and development programs to support career advancement
- Opportunity to work in a people-focused organization that values diversity and inclusion
- Flexible work environment promoting a positive and collaborative culture
What to Expect (Job Responsibilities):
- Provide day-to-day support for member/employee inquiries regarding benefits and claims issues
- Respond to employee requests in a timely and accurate manner through various communication channels
- Process eligibility for new hires and terminations, and manage communications with carriers
- Run reports in benefits administration systems and assist with billing audits
- Ensure documentation of all interactions and maintain confidentiality in accordance with HIPAA standards
What is Required (Qualifications):
- 1-2 years of applicable job experience
- Strong attention to detail and organizational skills
- Excellent verbal and written communication abilities
- Ability to work independently and collaboratively in a team environment
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
How to Stand Out (Preferred Qualifications):
- Prior experience in a broker agency or benefit administration firm
- Familiarity with insurance carrier websites
- Proven track record in customer service
- Bachelor’s Degree
- Familiarity with database applications
#EmployeeBenefits #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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