SLT
Client Services Team - Flatiron & Nomad
This job is now closed
Job Description
- Req#: 107
- Greet and engage clients in a positive and friendly manner
- Provide the highest level of client/customer service and hospitality to all clients/prospective clients
- Share pricing and class information with prospective clients
- Deliver Megaformer machine demos to new clients
- Complete studio tours with new clients
- Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
- Ensure complete knowledge of Mariana Tek system
- Assist Management with day-to-day operations of the studio
- Ensure prompt response to studio emails; notify Studio Manager if needed
- Understand SLT product knowledge, policies and procedures for retail operations
- Complete basic Megaformer machine maintenance
- Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
- Assist in retail inventory at the end of the month
- Complete opening and/or closing checklists
- Perform other studio duties as needed
- Mariana Tek software experience a plus
- Leadership experience a plus
- Must have superior customer service skills
- Must have excellent interpersonal skills and a service-oriented outlook
- Must be highly organized
- Ability to work independently as well as on a team
- Should have a strong ability to communicate clearly with team members, clients and senior management
- Must be able to move and/or lift heavy items, up to 50 lbs.
- Must be available to work:
- Minimum of two shifts per week; minimum 4 hours each
- Ability to work flexible hours; early morning/late night/weekends
- Some holidays (open year-round)
- Please indicate your week over week availability as specifically as possible in the questions attached
- Free drop-in classes at any SLT location
- Drop in partnerships at various fitness studios around NYC
- Discounts on wellness services in NYC
- Retail Discount
Reports To: Flatiron & Nomad Area Manager
Employment Status: Part Time/Non-Exempt
Location: SLT Flatiron & Nomad
SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our Flatiron & Nomad team. Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam!
KEY RESPONSIBILITIES
QUALIFICATIONS
WORK REQUIREMENTS
PERKS
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About the company
Looking for a challenge? You've come to the right place. SLT is a 50-minute, muscle-quivering, heart-pumping, total body workout.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.