• Job Description

  Req#: R0028286
  Employer Industry: Geotechnical Software Solutions
  
  Why consider this job opportunity:
  - Unique opportunity to be part of a dynamic global start-up while leveraging a well-established company's resources
  - Opportunity for career advancement and growth through on-the-job learning experiences and leadership development programs
  - Flexible work models that prioritize the mental, physical, and financial health of employees and their families
  - Chance to make a positive impact on how geodata is managed for safer and more efficient infrastructure developments
  - Work remotely and independently while managing multiple priorities in a fast-paced environment
  
  What to Expect (Job Responsibilities):
  - Serve as the first point of contact for clients on all support inquiries and respond to support tickets
  - Provide seamless migration and onboarding experiences for new users and organizations
  - Propose and set up client-specific solutions based on regional needs and collaborate with the global team
  - Deliver technical training sessions and demos to grow client understanding and appreciation of the software
  - Act as a trusted partner to clients, ensuring they are informed about the latest functionalities and assisting with license renewals
  
  What is Required (Qualifications):
  - Authorized to work in the United States without restrictions
  - Bachelor’s degree in Geotechnical Engineering, Civil Engineering, or Geology; Master’s in Science is preferred
  - Minimum of 5 years of experience in delivering customer data solutions in a geotechnical, geospatial, or civil engineering domain
  - Strong technical background, preferably in geotechnical engineering, civil engineering, or geology
  - Proficiency in helpdesk and support ticketing software is preferable
  
  How to Stand Out (Preferred Qualifications):
  - Demonstrated passion for digital solutions and technology trends
  - Knowledge of GeoDin or similar geotechnical software applications
  - Willingness to travel within the region for client visits and product demonstrations
  
  #GeotechnicalSoftware #ClientSuccess #RemoteWork #CareerGrowth #DigitalSolutions
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Employing approximately 9,000 people in 65 countries, Fugro serves clients around the globe, predominantly in the energy and infrastructure industries, both offshore and onshore.

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