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Client Success Manager - Bay Area
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Job Description
- Req#: R25_1028
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $90,317 per year
- Eligible for an annual bonus opportunity
- Comprehensive benefits package including Medical, Dental, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off, and 401K
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
What to Expect (Job Responsibilities):
- Partner with the Associate Principal or Senior Client Success Manager to identify opportunities that impact revenue goals
- Consult with clients on planning, execution, and analysis of tailored engagement strategies
- Develop and execute plans to achieve or exceed revenue targets related to member engagement
- Lead client engagement initiatives and develop onsite and virtual events to increase engagement
- Collaborate with cross-functional teams to respond to urgent client requests and manage internal projects
What is Required (Qualifications):
- 3+ years of experience in client success, marketing, or member experience
- Bachelor's degree in a relevant discipline
- Exceptional communication skills conducive to driving outcomes with clients
- Ability to build relationships and partnerships both internally and externally
- Strong organizational and project management skills with the ability to multi-task in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Experience in consumer health technology
- Demonstrated ability to work cross-functionally and build relationships
- Outstanding creative thinking and problem-solving skills
- Self-starter with attention to detail and the ability to work both collaboratively and independently
#HealthcareServices #ClientSuccess #CareerOpportunity #CompetitivePay #Collaboration
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