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Client Success Manager (Gaming) - Remote


Pay$115000.00 - $125000.00 / year
LocationNew York/New York
Employment typeFull-Time

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  • Job Description

      Req#: 744000093063955
      Employer Industry: Payment Solutions and Gaming

      Why consider this job opportunity:
      - Salary range of $115,000-$125,000, with a variable component of up to $40,000
      - Stock options with standard startup vesting (1-year cliff; 4 years total)
      - Premium medical benefits including vision and dental (100% coverage for employees)
      - Flexible Time Off, with team members typically taking off ~3-4 weeks per year
      - Opportunities for in-person team meet-ups 4-6 times a year
      - Collaborative and fast-paced work culture focused on employee growth and satisfaction

      What to Expect (Job Responsibilities):
      - Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell
      - Develop and execute strategic account plans that align with client growth objectives and business targets
      - Collaborate with client executives to structure and negotiate renewals, expansions, and new business initiatives
      - Leverage insights into player payments and transaction data to drive incremental revenue and improve ROI
      - Act as a strategic advisor, positioning the employer's gaming solutions to address emerging industry needs

      What is Required (Qualifications):
      - Bachelor's degree in Business, Marketing, or a related field, or equivalent work experience
      - 4-6 years of experience in client success or account management within the gaming or payments industry
      - Strong understanding of gaming platforms, player lifecycle, and regulatory environments
      - Advanced technical understanding of payments platforms and wallet integrations
      - Proven ability to build and maintain executive-level relationships and manage large, complex accounts

      How to Stand Out (Preferred Qualifications):
      - Passion for the gaming industry and delivering exceptional client and player experiences
      - Exceptional communication, data-driven decision-making, and strategic planning skills

      #PaymentSolutions #GamingIndustry #ClientSuccess #CareerOpportunity #FlexibleWorkEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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