Experian
Client Success Manager, Healthcare Claims (Remote)
6 days agoWhat's your preference?
Job Description
- Req#: REF28609G
Employer Industry: Data and Technology Solutions
Why consider this job opportunity:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, with the ability to work remotely, hybrid, or in-office
- Flexible time off including volunteer time off, vacation, sick leave, and 12 paid holidays
- Opportunity to work with cutting-edge technology and make a measurable impact on client success
What to Expect (Job Responsibilities):
- Serve as a trusted advisor to clients, aligning technology with their goals to enhance operational efficiency and financial performance
- Manage client implementations, facilitating updates, enhancements, and issue resolution
- Partner strategically with Customer Support, Optimization, Product, and Development teams to ensure timely resolution of issues and enhancement requests
- Evaluate client usage of the Claims and Contract Manager product suite, recommending best practices and configuration improvements
- Lead Quarterly Business Reviews (QBRs) to showcase ROI, adoption metrics, and strategic opportunities
What is Required (Qualifications):
- 5+ years of experience in healthcare IT and revenue cycle management
- 3+ years of hands-on experience with Contract Manager and Claim Scrubber solutions
- 1+ year of expertise with AI from a Claims perspective (pre and post adjudication)
- Proficiency with Salesforce or similar CRM tools
- Bachelor's degree
How to Stand Out (Preferred Qualifications):
- Epic expertise
- Background in change management and strategic client engagement
- Willingness to accommodate travel up to 20–25% to client sites
#DataSolutions #ClientSuccess #HealthcareIT #FlexibleWork #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Experian plc is an Anglo-Irish multinational consumer credit reporting company.
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