Included Health
Client Success Portfolio Manager
This job is now closed
Job Description
- Req#: 2b698bad-1a94-4564-b637-3441131f3135
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary range up to $144,183, plus equity and benefits
- Remote-first culture providing flexibility in work environment
- Comprehensive medical, vision, and dental coverage options
- 12 weeks of 100% paid parental leave
- Opportunities for career advancement and growth within the organization
- Supportive and collaborative work environment with a focus on client success
What to Expect (Job Responsibilities):
- Support a portfolio of complex clients by collaborating with Client Success team members
- Manage client escalations, ensuring timely resolution and effective communication
- Customize client-specific reporting and marketing materials for meetings and reviews
- Lead Client Service Delivery initiatives to enhance client and member experiences
- Develop project plans and deliver regular reports on Client Service Delivery progress
What is Required (Qualifications):
- 5+ years of experience working with Fortune 500 clients, specifically in benefits and healthcare
- Proven presentation skills with the ability to articulate compelling insights
- Experience managing difficult conversations with executive stakeholders
- Ability to analyze and interpret data to deliver valuable insights for clients
- Willingness to travel up to 25%
How to Stand Out (Preferred Qualifications):
- Experience in managing long-term client relationships with accountability for outcomes
- Familiarity with integrated virtual care and navigation in healthcare
#HealthcareServices #ClientSuccess #RemoteWork #CareerGrowth #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Our mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included. Welcome to the future of healthcare, Included Health.
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