Employer Industry: Insurtech

Why consider this job opportunity:
- Salary up to $58,000 annually
- Opportunity for career advancement and growth within a rapidly expanding startup
- Fully remote work arrangement, allowing flexibility from anywhere in the United States
- Robust health, dental, and vision benefits for employees and dependents
- Generous PTO policy and 401k matching contributions
- Stipend provided for purchasing work-from-home equipment

What to Expect (Job Responsibilities):
- Manage inbound support requests regarding technical questions and life insurance application inquiries within established SLA time frames
- Process client policy modifications accurately based on provided data
- Verify new customer coverage and present policyholders with proof of insurance paperwork
- Build and maintain strong business relationships with brokers to meet or exceed sales goals for assigned areas
- Address agent escalations and support the development team in launching new insurance products

What is Required (Qualifications):
- Minimum of 1 year of client support experience
- Must have life insurance experience
- Strong time management skills with the ability to prioritize based on urgency
- Excellent writing and communication skills
- Ability to thrive in a fast-paced and changing environment

How to Stand Out (Preferred Qualifications):
- Experience with live chat support and managing a high volume of chat and email inquiries
- Proven problem-solving abilities and resilience in challenging situations
- Skills in recognizing patterns in inquiries for documentation and improvement

#Insurtech #ClientSupport #RemoteWork #CareerGrowth #LifeInsurance

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