Remote Jobs
Client Support Specialist (Remote)
This job is now closed
Job Description
- Req#: 24-00242
Employer Industry: Home Healthcare and Personal Care
Why consider this job opportunity:
- Competitive compensation package
- Generous benefits including health, vision, dental, short and long-term disability, 401(k), and paid time off
- Opportunity to make a positive impact on clients and their families
- Work within a mission-driven organization focused on compassionate care
- Engage in a supportive environment that values innovation and process improvement
- Be part of a growing team with a commitment to excellence in healthcare services
What to Expect (Job Responsibilities):
- Manage all incoming calls and email inquiries to the finance department
- Provide excellent customer service by responding to client issues and inquiries promptly
- Assist clients in understanding and accessing their long-term care insurance benefits
- Review and process invoices, ensuring accuracy in billing and adjustments
- Contact clients regarding accounts receivable issues and follow up for updated information
What is Required (Qualifications):
- Bachelor's or Associate degree; or equivalent combination of education and experience
- Minimum of 1 year of billing, accounting, bookkeeping, or related experience
- Minimum of 1 year of customer service experience
- Minimum of 1 year of experience in healthcare, preferably with Long Term Care (LTC) insurance
- Functional knowledge of QuickBooks or similar accounting software
How to Stand Out (Preferred Qualifications):
- Experience working in a high-volume position with multi-tasking capabilities
- Advanced knowledge of Microsoft Excel and MS Office applications
- Detail-oriented with a strong sense of urgency in follow-up tasks
- Excellent phone manner and customer service skills
- Proven ability to innovate and improve processes
#HomeHealthcare #ClientSupport #CustomerService #CareerOpportunity #HealthcareProfessionals
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.