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Clinical Care Specialist - Infusions
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Job Description
- Req#: 4745668007
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Comprehensive benefits package including medical, dental, vision, short & long-term disability, and life insurance
- 401k with company match and paid time off
- Chance to make a positive impact on patient experiences and outcomes
What to Expect (Job Responsibilities):
- Conduct outreach to members to encourage selection of Lantern infusion providers
- Educate patients on the infusion program and the quality of care provided
- Serve as the single point of contact for clinical-related questions based on patient needs
- Manage high volume inbound and outbound calls to facilitate patient engagement with the benefit
- Collaborate with Member Services and Network teams to enhance patient experiences
What is Required (Qualifications):
- Minimum of 5 years of progressive practice experience with a focus on infusions
- Bachelor of Nursing Degree or Physician Assistant Degree preferred
- Experience with infusion therapy is required
- Knowledge of navigation health programs and experience communicating with patients
- Graduated from an accredited nursing or physician assistant school
How to Stand Out (Preferred Qualifications):
- Background in infusion centers, ICU, immunology, rheumatology, gastroenterology, or oncology
- Bilingual skills are preferred
- Proficiency in Windows-based software and Microsoft Office
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