• Job Description

  Req#: 2225114

  At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

  We are looking for a seasoned health plan staff member who is looking to enter a role in Quality. This position is responsible for supporting clinical quality improvement and management programs. Responsible for the reporting and analysis of member care quality and for the development of plans and programs to support continuous quality improvement using HEDIS and other tools.

  If you reside in Texas, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

  Primary Responsibilities:

  • Participates and assists in the preparation of quality committees, performance improvement projects, and other aspects of the Quality Assessment and Performance Improvement (QAPI) program as assigned
  • Collect information based on applicable standards, state/federal or other regulations, internal requests, or project assignments
  • Leverages available resources to improve quality measures
  • Completes ad hoc reports as requested
  • Work cross functionally and coordinate with others internally or externally to gather information; overcome challenges to obtaining needed information
  • Manages assigned special projects to completion
  • Analyzes and interprets data or information (e.g., clinical, administrative, Quality) to ensure they meet standards, are compliant and/or are accurate and complete
  • Identify Quality improvement or intervention opportunities and work cross-functionally to develop interventions or recommendations
  • Actively participate in quality improvement initiatives / meetings
  • Assist with updating QI work plan
  • Assist with updating QI program descriptions
  • Assist with the completion of the annual QI program evaluation

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  • Undergraduate degree OR 2+ years of experience in quality or healthcare
  • 2+ years of experience with documentation and reporting capabilities in Community Care and ICUE
  • 1+ years of experience with solid analytical and problem-solving skills
  • 1+ years of experience in tracking, planning projects, working with data sets, and making data-driven decisions
  • 1+ years of experience with demonstrated functional knowledge of process improvement and quality improvement
  • Intermediate level of proficiency in MS Office including PowerPoint, Word, Excel
  • Texas resident

  Preferred Qualifications

  • Excellent communication skills both written and verbal
  • Experience with project management tools
  • Knowledge of quality improvement methods and tool

  Soft Skills:

  • Excellent interpersonal and communication skills
  • Actively listens. Problem solves.
  • Reporting skills and solid analytical skills
  • Ability to write clearly and help with word processing when necessary
  • Ability to clearly communicate with internal and external audiences
  • Ability to be flexible and work with ambiguity
  • Ability to self-direct work with solid problem-solving skills
  • Ability to multitask and prioritize
  • Ability to work collaboratively
  • Embrace a growth mindset
  • Highly motivated
  • Uses creativity to solve problems
  • Detail oriented

  *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  #RPO #Green

• About the company

  UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.

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