• Job Description

  Req#: JR48601

  We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.

  About the Company

  Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 111 senior living, home health, hospice and home care operations across 14 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

  Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

  Customer Second

  Accountability

  Passion for Learning

  Love One Another

  Intelligent Risk Taking

  Celebrate

  Ownership

  By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

  About the Opportunity

  Under the direct supervision of a Portfolio Clinical Leader (PCL), the Clinical Resource position will support local clinical leaders at agencies located throughout the northeast. In association with those local clinical leaders, the Clinical Resource will be responsible for designing, monitoring, implementing, and evaluating process and programs to meet regulatory and accreditation requirements and to achieve the highest standard of care.

  Duties and Responsibilities

  • Assists with the transition to and implementation of HCHB.
  • Responsible for providing a high level of leadership and guidance in the establishment of programs, policies and practices that ensure that all Cornerstone Home Health and Hospice agencies provide exceptional clinical care in compliance with State and Federal Regulatory requirements.
  • Educates and assists Cornerstone’s local clinical leaders to always be survey ready. Works closely with Cornerstone’s compliance resources to ensure appropriate and effective survey preparedness.
  • Assists local leadership in developing and implementing processes to monitor and measure all activities related to clinical, education, and performance improvement.
  • Provides support regarding the direction and coordination of educational programs, orientation, new hire competency systems, annual skills competency and on-going in-service educational program development.
  • Monitors the organization’s Outcome Based Quality Initiative (OBQI) outcomes. Provides feedback and best practice education to staff to improve outcomes.
  • Coordinates activities related to clinical record review for home health and hospice data collection. Compiles, trends and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction. Data is analyzed and compared internally and externally with other sources when available.
  • Educates and trains nursing supervisors to ensure documentation is complete and consistent with legal requirements. Additionally, a clinical resource may be asked to step into patient homes for observations, evaluations, and mock surveys.
  • Helps develop initiatives and monitor agency process and progress in areas including, patient safety, risk management, infection control programs.
  • This is an office-based position.
  • Resource will be expected to travel to agencies across Connecticut on a weekly basis and to other parts of the United States as needed.

  The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

  Qualifications

  Minimum Requirements

  • Current Licensed Registered Nurse
  • CPR Certified
  • A minimum of five years’ Home Health and/or Hospice experience preferred
  • Will be required to show proof of a valid driver license, motor vehicle insurance, and a 2-step TB screen (giving within the past 6 months of date of hire).
  • Understand the legal & regulatory framework governing home health/hospice industry
  • Ability to work with all levels of management on all aspects of clinical operations
  • Verbal and written communication skills necessary to explain complex and/or confidential information.
  • Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for agency leader’s to meet deadlines and goals, and work independently in responding to day-to-day functional needs.
  • Demonstrated ability to interact effectively with employees.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
  • Software skills, including use of Microsoft Office software and web-based applications.

  Other Duties

  Please note this job description has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.

  Additional Information

  We are committed to providing a competitive Total Rewards Package that meets our employee’s needs.

  From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

  Compensation: Based on experience. $105k - $120k

  Type: Full Time

  Location:

  Pennant Service Center

  Hartford, Connecticut

  If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

  About The Pennant Group

  We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com

  The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

• About the company

  Our home health and hospice agencies and senior living communities operate relatively independently and have no traditional corporate headquarters. Instead, they are supported by a “Service Center,” a world-class team of professional resources that advise on their respective fields of information technology, compliance, human resources, accounting, payroll, legal, risk management, education and other services. This allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agency or community.

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