United Digestive
Clinical Support Representative
This job is now closed
Job Description
- Req#: 367031
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary range undisclosed
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Involvement in marketing activities and staff meetings
What to Expect (Job Responsibilities):
- Schedule patient appointments, including endoscopy procedures, and obtain lab or radiology results
- Manage and triage incoming phone calls and resolve patient inquiries with minimal transfers
- Prepare requests for prescription refills and communicate results to physicians and patients
- Abide by HIPAA compliance and maintain confidentiality regarding patient information
- Participate in cross-training for various Patient Service Center functions as directed
What is Required (Qualifications):
- High School Diploma or GED required
- 2-3 years of specialty clinical experience; gastroenterology experience preferred
- Certified or Registered Medical Assistant preferred
- Must be computer literate and proficient in using healthcare systems and Microsoft Office applications
- Ability to communicate clearly with patients and coworkers via phone, email, and in person
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related environment
- Strong interpersonal skills and a compassionate approach to patient care
- Ability to prioritize and complete multiple tasks efficiently
- Experience in dealing with patient inquiries and resolving issues promptly
#HealthcareServices #PatientCare #CareerOpportunity #ClinicalSupport #HealthcareJobs
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