Lenox Hill Radiology
Clinical Sys Sol Strategist
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Job Description
- Req#: 17810
- Design, test, document, implement, optimize, support and maintain working knowledge of RadNet’s internal clinical systems across all Radiology related workflows including, but not limited to: RIS, PACS, Dictation Systems, Image Exchange Solutions, Health Information Exchanges, Online Portals, Electronic Interfaces, Professional only services, Technical only services, Mammo Tracking and Utilization Management
- Train members of our Operations and/or Radiologist teams on clinical operations workflows and/or clinical systems functionality
- Advocate for system feature enhancements and/or changes made proactively by oneself or by other members of our organization; track status of requests and provide users with periodic status updates
- Troubleshoot bugs identified by oneself or by other members of our organization. Identify and communicate workarounds, while collaborating with IT to develop and implement permanent solutions.
- Support users with clinical system or workflow related issues; escalating as appropriate
- Monitor worklists (Activity, Pending PACS Correction, Patient Merge, etc.) in our clinical systems to ensure studies continue to progress through our workflows. Notify appropriate site or regional management when delays occur; assisting them with resolution as necessary
- Assist with user credential creation and maintenance process; ensuring users have the appropriate access to our clinical systems to effectively execute their job functions
- Project Manage clinical systems or clinical operations related projects
- Contribute to discovery, planning, training, support and implementation of our clinical systems for newly acquired or built imaging centers
- Collaborate with the Sales and Operations to identify, explore and assess interoperability opportunities (EMR interfaces, image exchange solutions, etc.) and with EMR vendors, IT and the Interoperability Team to design, test, document, implement and support interoperability between our clinical systems and/or those of our joint venture partners, referring physician community and/or third-party systems
- Work with Clinical Systems Solutions, Clinical Operations, Sales and Operational leadership to review and execute quotes, invoices and agreements related to interoperability or clinical systems; working with RadNet’s finance team to track payments to vendors
- May be responsible for delegate tasks to team members; provide task-related support when needed
- May be responsible providing feedback on the success or challenges of projects and team-member performance
- May assist with or lead training for employees
- May, upon approval of Human Resources, review and approve employee time cards and time off requests
- A critical and analytical thinker, with superior communication and interpersonal skills.
- An excellent communicator with all employees, customers, partners and vendors (ability to communicate in a non-technical manner if needed).
- Able to work independently and exhibit an ability to learn and apply new skills.
- Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
- Able to manage multiple projects and work on them simultaneously.
- Bachelor's or Associate's degree in a related field preferred.
- Three (3) years in Health Care with Clinical Operations and/or Clinical Systems work experience preferred.
- A high level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Knowledge of Microsoft Office Products.
- Ability/flexibility to travel as needed, must possess a valid/unrestricted Driver’s License and proof of insurance.
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
- Design, test, document, implement, optimize, support and maintain working knowledge of RadNet’s internal clinical systems across all Radiology related workflows including, but not limited to: RIS, PACS, Dictation Systems, Image Exchange Solutions, Health Information Exchanges, Online Portals, Electronic Interfaces, Professional only services, Technical only services, Mammo Tracking and Utilization Management
- Train members of our Operations and/or Radiologist teams on clinical operations workflows and/or clinical systems functionality
- Advocate for system feature enhancements and/or changes made proactively by oneself or by other members of our organization; track status of requests and provide users with periodic status updates
- Troubleshoot bugs identified by oneself or by other members of our organization. Identify and communicate workarounds, while collaborating with IT to develop and implement permanent solutions.
- Support users with clinical system or workflow related issues; escalating as appropriate
- Monitor worklists (Activity, Pending PACS Correction, Patient Merge, etc.) in our clinical systems to ensure studies continue to progress through our workflows. Notify appropriate site or regional management when delays occur; assisting them with resolution as necessary
- Assist with user credential creation and maintenance process; ensuring users have the appropriate access to our clinical systems to effectively execute their job functions
- Project Manage clinical systems or clinical operations related projects
- Contribute to discovery, planning, training, support and implementation of our clinical systems for newly acquired or built imaging centers
- Collaborate with the Sales and Operations to identify, explore and assess interoperability opportunities (EMR interfaces, image exchange solutions, etc.) and with EMR vendors, IT and the Interoperability Team to design, test, document, implement and support interoperability between our clinical systems and/or those of our joint venture partners, referring physician community and/or third-party systems
- Work with Clinical Systems Solutions, Clinical Operations, Sales and Operational leadership to review and execute quotes, invoices and agreements related to interoperability or clinical systems; working with RadNet’s finance team to track payments to vendors
- May be responsible for delegate tasks to team members; provide task-related support when needed
- May be responsible providing feedback on the success or challenges of projects and team-member performance
- May assist with or lead training for employees
- May, upon approval of Human Resources, review and approve employee time cards and time off requests
- A critical and analytical thinker, with superior communication and interpersonal skills.
- An excellent communicator with all employees, customers, partners and vendors (ability to communicate in a non-technical manner if needed).
- Able to work independently and exhibit an ability to learn and apply new skills.
- Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
- Able to manage multiple projects and work on them simultaneously.
- Bachelor's or Associate's degree in a related field preferred.
- Three (3) years in Health Care with Clinical Operations and/or Clinical Systems work experience preferred.
- A high level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Knowledge of Microsoft Office Products.
- Ability/flexibility to travel as needed, must possess a valid/unrestricted Driver’s License and proof of insurance.
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
ResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Clinical Systems Solutions Strategist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
If You Are:
To Ensure Success in This Role, You Must Have:
We Offer:
Pay Range: $70,304.00 - $75,000.00 per year
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Clinical Systems Solutions Strategist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
If You Are:
To Ensure Success in This Role, You Must Have:
We Offer:
Pay Range: $70,304.00 - $75,000.00 per year
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