• Job Description

  Req#: 1149014

  The Team
  The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The Ministry is responsible for regional and province wide delivery of services and programs that support positive and healthy outcomes for children, youth and their families.

  The Role
  The Team Assistant has a primary focus on providing day-to-day program support within the social services office. The position reports to the Office Manager and receives direction from multiple stakeholders that include social workers, Team Leaders, Managers and the immediate supervisor. The position is the point of contact for client intake which includes the general public.
  
  The position requires an understanding of the challenges faced by clients, and potential clients, of the services and programs being offered and how the social services office relates outside the Ministry; with service providers, community organizations, and other public service organizations.
  

  Qualifications:
  Education and Experience Requirements

  • Secondary school graduation or equivalent (for example, GED).

  • One (1) year or more of administrative support experience in an office environment using various computer applications and data bases. (For example: Microsoft Office applications (Word, Excel, Outlook, Teams.) Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.

  • Minimum six (6) months experience providing quality client service and responding to client needs in a professional manner.

  • Minimum six (6) months experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

  Preference may be given to applicants with one (1) or more of the following:

  • Diploma or Certificate or higher in Office Administration or in a related field.
  • Experience using Ministry of Children and Family (MCFD) Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer systems.
  • Administrative experience working with vulnerable Indigenous children and families in a human services or social services setting.

  For questions regarding this position, please contact Jennifer.Cohen@gov.bc.ca.
  

  About this Position:

  Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.

  This position will be based in the following Ministry of Child and Family Development office: Kelowna

  The locations listed above are to assist applicants in searching for this opportunity.

  An eligibility list may be established to fill future temporary and permanent vacancies in: Kelowna, Victoria, Vancouver, Surrey, and Kamloops.

  A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

  Employees of the BC Public Service must be located in BC at the time of employment.

  
  Working for the BC Public Service:

  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

  We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
  
  The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
  
  This is your opportunity to build your career and to gain a better understanding of all the public service has to offer, such as competitive employee benefits, amazing learning opportunities and a chance to engage in rewarding work with an award winning employer. The BC Public Service encourages a healthy work/life balance that enables you to take advantage of the community and surrounding area in which you live. For more information, please visit What The BC Public Service Offers You.

  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  
  Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

  
  Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
  
  Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
  

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

Notice