The Team
The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The team is responsible for regional delivery of services and programs that support positive and healthy outcomes for children, youth and their families.

The Role
The Team Assistant has a primary focus on providing day-to-day program support within the social services office. The Team Assistant reports to an Office Manager or Administrative Supervisor but receives direction almost all the time from social worker team leads, social workers, and social worker assistants, and the position is the point of contact for client intake. This position requires a greater job knowledge needed to provide program support in programs such as mental health, child protection, guardianship, adoption, or other programs either dedicated to one program or providing support to a broad number of programs.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent
• One (1) year of administrative support experience,
• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications (Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications, . Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.
  
  

PREFERENCE MAY BE GIVEN TO APPLICANTS WITH THE FOLLOWING:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Two (2) or more years of administrative support experience
  

For questions regarding this position, please contact Kathy.Wardell@gov.bc.ca

About this Position:
This is a float position, successful applicants may be required to work from any office in the Service Delivery Area for “Float” positions. The Victoria Float team includes Colwood, Esquimalt, Saanichton, Saanich, Sooke and Victoria.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
A Criminal Record Check (CRC) will be required.
Flexible work options: this position may be able to work up to one (1) day at home per week as per an approved Telework Agreement.
There are three (3) full-time permanent float positions and one (1) part-time (0.5) position located in Westshore available.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR